The modern BPO is emerging to cater to the globalization of industries and services becoming more efficient and further-reaching due to technological breakthroughs.  Back office services such as HR and Finance as well as Front office services such as customer care can and are being outsourced.

 

Royal Greyhound is a modern BPO working alongside partners providing economy of scale cost savings, extra reach by deploying new technologies, flexibility from alternative costs structures, and access to otherwise difficult personnel.